BUNDLEDOCS

Celebrating the opportunities and obstacles of 2020

2020 was a year like no other. Our CEO, Brian Kenneally took time to reflect on the year that was.

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When reflecting on last year, both personally and as CEO of Bundledocs, I am so proud of everything that we have overcome.

None of us could have envisioned the abrupt move to working from home, yet so many of us have adapted over the past ten months. I do not believe anyone can say it was a seamless transition. Even with multiple resources readily available to us, we all had to adjust.

Our customers have and always will be our top priority.
— Brian Kenneally, CEO

Our customers have and always will be our top priority. The team at Bundledocs has seen a cultural shift among our customers - it has been amazing to see how quickly people have adapted. Once the right tools and training were in place, our customers surprised themselves, adapting quickly and reaping the benefits.

Despite the immense challenges that 2020 brought, there were moments and achievements we should stop and celebrate too. Here are a few of my highlights:  

  • At the beginning of the year, we welcomed Nick Goldrick, Head of Sales in APAC. We also welcomed Senior Software Engineer, Mary McSweeney and Account Specialist, Pauric O’Connor.

  • Demand for our cloud solutions grew by 40%. The legal sector, one that would traditionally be resistant to change - transformed virtually overnight. With 800 clients in 34 countries, we worked together to ensure our solutions amplified the potential and productivity of their businesses.

  • As demand for cloud solutions increased, we endeavoured to ensure our clients data was always protected. We received ISO 27001 accreditation, a measure that mitigates against data loss and theft. We are the only electronic document bundling software to have received this accreditation.

  • We received G-Cloud 12 accreditation – allowing for public service enterprises in the UK to procure our solutions to improve the way they operate.

I would like to sincerely thank all our customers that trusted us to partner with you during the past year. If there is one thing that we have all learned from 2020 it is that we must celebrate the highs despite the lows and embrace the positives that come from change.

If embracing cloud solutions is your priority for 2021 check out our e-bundling solution.

How law firms can embrace automation to speed up legal processes

Embracing automation can improve processes within legal firms and reduce costs. For some, there may be a reluctance to trust when it comes to automation, with some potential security concerns. However, in many cases security can be positively influenced by embracing automation.

We’ve examined a few ways in which your firm can embrace automation to improve your businesses functions and speed up legal processes: 

1.      Transform manual processes into efficient workflows

Traditionally, the work of legal firms has been done via paper records, kept in large binders on office shelves. However, this process of maintaining and managing files takes time, space and resources from other areas within the firm.

In order to reduce this time-consuming practice, firms should look to introduce an electronic bundling system – freeing up personnel for more important tasks.  

When it comes to preparing and updating documents, there is no comparison between a physical file and an e-bundle. With e-bundles, information can be added and redacted at any stage, eliminating the need to restart a file and ensuring client confidentiality throughout the process.

2.      Foster greater remote collaboration with improved security

In a recent survey, 67% of lawyers said that they would like to remain working remotely and would be open to splitting their time between the office and home. Remote working has disrupted normal ways of working and it is most likely here to stay. Firms need to be able to adapt with confidence to ensure they remain competitive.

Cloud-based e-bundles are ideal for remote collaboration across teams, eliminating the need to send multiple PDF bundles back and forth. E-bundles can be shared and edited instantly. They also boast high security measures that cannot be compared to a lever arch file.

Remove unnecessary headaches linked to sharing files via individual personal computers. Instead create a single bundle and grant access to anyone you need to work on the bundle via the cloud. Embracing this practice improves collaboration whilst ensuring the utmost security process are in place, no matter where your team is located.

Remote court hearings are now also an increasing reality – creating an immediate need for confidential documents to be shared in a secure and efficient manner. Unlike sharing files via email for example, cloud-based e-bundles allow for documents to be delivered securely ensuring confidentiality.

At Bundledocs, our e-bundling system is ISO 27001 certified. This global certification is awarded to businesses that can prove their systems protect user information both internally and externally.


3.      Stay competitive and create a modern service offering

The shift from paper to digital is well underway. Client expectations within this area are continually growing. To keep up with modern clients, a modern service delivery must be adopted. Clients are no longer will to wait for outdated postal services but expect instant communication.

By choosing e-bundling solutions you reduce unnecessary printing, not only helping the environment but also cutting overhead costs and saving time for both firms and their clients.

With more than 700 clients, including leading law firms, across 34 countries, you can trust Bundledocs to provide a robust cloud-based document e-bundling service for your organisation.

Is your law firm interested in automating your physical files into secure e-bundles? Get in touch with us today or start your free trial now.

Five ways leading law firms can save time and money now

The pandemic has not only disrupted our work environments but has forced us all as businesses to consider ways to cut costs and increase efficiencies - Law firms are no exception. Here are our top five tips to save your law firm time and money:  

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1.      Embrace Digital Transformation

When employees were based in the office sharing physical documents was still the norm across many law firms globally. The pandemic has significantly disrupted this practice.

Firms now need to consider creating document bundles that can be instantly shared with employees and clients around the world via secure cloud solutions.

 

2.      Maintain A Remote Workforce

As more employees work from home, in many cases the cost associated with maintaining an office has decreased. Less money spent on overhead costs such as heating and lighting allows for further investment to be made in other areas of the firm.

Maintaining a remote workforce also ensures that the business premises can be used more productively for business activities such as meetings, training and necessary on site work.

 

3.      Conference Call v Meeting

The increase in online conference calls has shown us what can be done online as opposed to in the boardroom or meeting rooms. In many cases, law firms were previously incurring significant costs in relation to travel to and from meetings unnecessarily.  

By embracing conference calling where possible your firm can save on both time and money on an ongoing basis whilst maintaining a quality service. Of course there are occasions where in person meetings will occur but let these be the exception.

4.      Choose the right technology

In the past many law firms have looked to on premise storage solutions in order to manage documents. Not only is there a difference in the financial cost of having on premise solutions, they require additional investment in terms of technical involvement and security.

An on premise solution requires on site staff responsible for maintaining this infrastructure. Similarly, an on premise solution requires in-house staff to manage its security. Not to mention the setup and on-going maintenance charges.

Our own electronic document bundling solution allows for documents to be hosted on the cloud, reducing overall costs and maximising security when compared to an on premise solutions.

 

5.      Use email where possible instead of written correspondence

Traditionally correspondence between clients and law firms would have been conducted by post. However, the cost of producing and sending letters has increased over time with a standard letter costing at least €1 to send. There is also an environmental cost associated with using paper correspondence.

Where possible firms should look to conduct communications over email. This could cut costs and does not compromise security as it is a secure way of sharing information with clients. It is also a more sustainable way of conducting business, which will benefit the business in the future.

At Bundledocs our service allows for documents to be stored securely, shared instantly around the world, and for a further peace of mind, they can be password protected.

Find out more information on our service offerings here or waste no time and start your free trial today.

Bundledocs Receives ISO 27001 Certification

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Bundledocs are delighted to announce that we have been awarded ISO 27001 certification for information security. Bundledocs is the only electronic document bundling software to have received this accreditation, which is the recognised international standard for information security.

Commenting on the accreditation, CEO Brian Kenneally said: “After six months of stringent external testing and auditing by the internationally recognised body NQA, we are delighted to be the first electronic document bundling tool on the market to receive ISO 27001 compliance.

 
We are delighted to be the first electronic document bundling tool on the market to receive ISO 27001 compliance
— Brian Kenneally, CEO
 

“As a cloud-first solution with a client base that includes some of the world’s leading law firms and large government bodies, the security of our customers’ data is always our first priority. Achieving ISO compliance demonstrates our commitment to security and means all aspects of our business conform to the highest international standards. Our data is stored in Microsoft’s Azure Cloud data centres, which are also ISO 27001-certified. This accreditation ensures that information security will underpin everything we do, as we grow our business and team.”

Bundledocs has become the market leader in the electronic document production space, working primarily with the legal sector. We now have over 800 clients in 34 countries. Demand for the service has steadily increased over the past few months, as businesses turn to digital and remote solutions.

ISO 27001 sanctions that customer data is controlled and kept at a high level of confidentiality, integrity and availability. The certification is awarded to businesses that can prove their systems protect user information both internally and externally. The auditing process ensures that businesses have the capacity to mitigate against risks such as data loss, theft or misuse. It provides a best practice framework that helps organisations to implement, maintain and continually improve their information security systems.

In September 2020, we were delighted to announce we had secured €600,000 from Enterprise Ireland and private investors. Headquartered in Cork and with a newly opened office in Sydney, the company plans to double the team in the next three months.

Interested to learn more? Get in touch with our team today!

How the move to remote working gave businesses a push to the cloud

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The last year has seen more traditional sectors such as the legal sector, who for many years had been somewhat resistance to change, forced to transform their way of working, virtually overnight. Some of these sectors have been working the same way – primarily paper-based - for decades. That all changed in March. Suddenly, there were no printers at home, teams were working in different areas, and there was no way to do the old method.

Here at Bundledocs, we saw an over 40% increase in demand for our document bundling software. Here are our three takeaways from how the shift to remote working gave businesses the push they needed to take advantage of the cloud.

 

Wariness of the cloud

There was, perhaps, a certain lingering wariness around cloud-based products from a security perspective. People often forget that they use cloud-based products all the time e.g. email.

Once organisations got over the initial reticence, however, they found that cloud-based storage is more secure than, for example, keeping physical documents on a premises.

It is also easier to introduce – as it’s cloud-based, there is no complex installation process.

 

Taking advantage of adaptability

While the cloud technology was there before, the impetus to move wasn’t. Since March, there has been a steep learning curve with adaptability being key.

The team at Bundledocs has seen a cultural shift - it’s been amazing to see how quickly people have adapted. Once the right tools and training were in place, our customers surprised themselves, adapting quickly and reaping the benefits.

 

Keep in contact

Now that that the last few months have proven that teams can work effectively remotely, keep that momentum going by staying in touch with your team. Make sure they maintain and increase their comfort levels with new tools and technologies.

We are continuously updating our software with new functionalities and features – once you take the first step, the sky’s the limit when it comes to the advantages of the cloud.

We have found that once employees are given the right tools for the job at hand, everyone adapts so quickly and wonders why didn’t they didn’t use the technology available to them before.

 

For more information on how to move your organisation’s document production to the cloud, contact our team today!