4 Ways Embracing New Technologies Can Improve Employee Satisfaction In Law Firms

We know that employee satisfaction is important for organisations to reach their full potential and law firms are no exception. A study carried out by Salesforce found that employees who feel their voice is heard are 4.6 times more likely to feel empowered to perform their best work.

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The pandemic has not only fast tracked the move to remote working but also forced many firms to revisit key processes and technologies to improve them, particularly in relation to collaboration and employee engagement.

We’ve identified four ways embracing new technologies can improve employee satisfaction in law firms.



1.      Ensuring better internal collaboration

Effective internal communication improves not only job satisfaction, productivity, and trust, but can also encourage collaboration among those in the organisation (Employee Engagement Survey, Gallup, 2017). In a recent legal industry survey, 67% of lawyers said that they would like to remain working remotely and would be open to splitting their time between the office and home.

Firms can also leverage technology to remove geographical barriers to employees creating meaningful connections in a remote environment. For example, in a recent insights piece Deloitte indicated that “technology can allow colleagues to better maintain relationships over time and space, creating a stronger attachment and loyalty to their co-workers and allowing them to have the social interactions they desire. As a side benefit, these long-lasting ties can also enhance the informal development and capabilities growth of individuals who may be better able to share knowledge across teams.”



2.      Saving employees time and energy

In the majority the legal sector is lagging behind, with many processes often paper-based and time consuming. We know that embracing technology solutions in lieu off traditional processes can save time and energy. For example, our client, Riana Nel, IT projects and implementation specialist at Wedlake Bell, recently commented that using Bundledocs has helped  to create long-term efficiency wins by helping their internal legal professionals to save a significant amount of time.

According to Effortless Legal, the opportunities for lawyers to benefit from Artificial Intelligence for example are endless.

Many automated and machine-learning features allow lawyers to complete several tasks faster and cheaper.  For example, when it comes to predicting case outcomes, Harvard Law reports that, “because AI can access more of the relevant data, it can be better than lawyers at predicting the outcomes of legal disputes and proceedings, and thus helping clients make decisions. For example, a London law firm used data on the outcomes of 600 cases over 12 months to create a model for the viability of personal injury cases. Indeed, trained on 200 years of Supreme Court records, an AI is already better than many human experts at predicting SCOTUS decisions.”



3.      Improving client relations

We know that client appetite for increasingly more sophisticated digital solutions has increased this past year, as they have been forced to rely more heavily on technological solutions themselves.

In a recent article for Legal Futures, a compelling argument was made for firms to embrace technological change with speed, noting that it is only a matter of time before both employees and clients demand a more seamless approach to that which currently exists in many firms.



4.      Creating a more agile working environment

A study conducted by Global Consultancy firm Gallup, found agile companies have eight specific qualities that enable their agile approach, one of which is the ability to adopt new technologies.

However, IT should be an enhancement, not a burden, and simple tech and risk mitigation can help integrate new tools without disrupting existing activity. For example, Bundledocs effortlessly connects with other everyday solutions such as box, Dropbox, Google Drive and many more.

Ultimately, technology is here to stay, and law firms have a real opportunity to embrace the benefits. Beyond improving employee satisfaction we know that embracing new and better technological solutions can also offer a distinct competitive advantage to law firms.

 

Read more on how law firms can embrace automation to speed up legal processes.

Gain Further Strategic Advantage For Your Firm By Integrating Cloud Solutions

Law firms must look at how they deliver and manage their information in order to remain competitive and resilient in the face of an ever changing technological landscape. Of course, cloud solutions can operate in isolation, with firms using one platform or another. However, we know from recent reports, such as McKinsey 2021, that cloud can become an important source of strategic advantage for firms, no more so than when firms embrace the full integrated capability of the cloud.

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So how can law firms benefit from integrated cloud solutions such as the partnership between market leader in document and email management, iManage and leading e-bundling solution Bundledocs?

Some of benefits of embracing digital transformation and truly integrated cloud solutions include:

1.     Increased Flexibility & Reliability

In 2020, operational efficiency was the top challenge facing law firms. Utilising multiple cloud integrations can reduce the time you spend on everyday processes such as case documents, bundles and communicating with clients, positively impacting on scarce resources such as your teams’ time. For example, in a study conducted by Aderant, 82% of respondents said that cloud solutions had a positive impact on their document management.

 

Integrations allow for firms to be operated from any device, in any location. For some, this flexibility will allow for talent from other geographical locations to be hired. Cloud solutions can be adapted with a firm as it grows into the future. A study conducted by the Harvard Business Review found that business agility was the primary reason for respondents when choosing to adopt the cloud.

2.     Enhanced Competitiveness

77% of organisations believe that the cloud has given them an advantage over their competitors. By choosing to use more and more cloud based solutions firms can streamline their processes even further, saving them time and money. Reducing timely and repetitive tasks in turn enables firms to give more of their precious time to their clients, ultimately enhancing their service over the competition.

3.     Superior Security

The American Bar Association found that 76% of large law firms report that their clients want firms to implement more stringent security requirements. It is important that firms adopt a solution that will not compromise sensitive data but enhance their security and ability to adapt to security threats in the long run. Did you know that cloud solutions actually provide more security than on premise software? Verizon’s, Data Breach Investigations Report 2020 found that cloud assets accounted for 24% of breaches, compared to 70% of on-premise assets in 2020 alone?

At Bundledocs for example, our own cloud based solution was the first e-bundling tool to be ISO 27001 certified, safeguarding your data. Adopting a fully integrated cloud solution will no doubt simplify workflows without compromising on security.

 

Creating bundles is simple with Bundledocs seamless integration with iManage.

Take documents from iManage FileSite, DeskSite, iManage Work 10, iManage Cloud - or wherever you have documents stored. Bundledocs will convert all files to PDF and instantly create an organised, numbered, sectioned, tabbed and indexed document bundle. Immediately ready to securely share, access it online, collaborate or to print. It's easy to use, secure and highly reliable.

 

Find out more about our integration with iManage. You’ve complete control & can cancel anytime.

Bundledocs Announce Expansion Into The New Zealand Market

Bundledocs has today officially announced its launch into New Zealand. Working primarily with the legal sector, the move to this new market comes as global demand for Bundledocs software increased  by 40% over the past year, with businesses increasingly turning to digital and remote solutions.

Bundledocs’ e-bundling solution streamlines the document creation process for lawyers and support staff, creating professional fully indexed, hyperlinked and sectioned electronic bundles. The company has also announced a range of new features that will help customers comply with the latest New Zealand Superior Courts protocols, significantly reducing the time and manual processes needed to construct electronic casebooks.

Commenting on the announcement, Bundledocs Head of Sales for APAC, Nick Goldrick said:

“We are delighted to now be working with customers across New Zealand. As a global cloud-first solution with a client base that includes some of the world’s leading law firms and large government bodies, the functionality of our solution when it comes to our customers is always a priority. From speaking with legal professionals on the ground here, we knew that our document bundling software would address issues they were facing when it came to labour intensive and time-consuming document management.

 
“By creating a cloud-first, completely paperless workflow, organisations not only reduce paper waste but decrease costs and create significant efficiencies”
— Nick Goldrick, Bundledocs
 

“Our software is primarily used to create electronic bundles for a range of practice areas such as Dispute Resolution, Litigation, Commercial, Family and Medical Negligence. By creating a cloud-first, completely paperless workflow, organisations not only reduce paper waste but decrease costs and create significant efficiencies. Our new feature set for the New Zealand Superior Courts will ensure firms remain compliant with the structure required by Superior Court Protocols, while reducing the possibility for human error. We look forward to expanding on our current client base within New Zealand in the coming months”.

The feature enhancements created specifically for the New Zealand market allows firms to automatically create court structured electronic casebooks required under Superior Courts lodgement rules. This completely automates the process of converting List Numbered documents and hyperlinked references to their Common Bates Numbers.

Bundledocs has over a thousand clients in over 34 countries. In late 2020 they were the first electronic document bundling tool on the market to receive ISO 27001 compliance.

Interested to learn more? Get in touch with our team today or register for our upcoming webinar on June 22nd to discover how Bundledocs new feature set will revolutionize how you prepare casebooks for the New Zealand Superior Courts. Register now.

Cloud-First Services Are Key To Creating An Agile Offering For Your Clients

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We know that technology is moving at an ever increasing pace globally. This can bring both challenges and opportunities for organisations, not least additional costs and skill requirements.

According to a recent report from Dell and Intel, the industry leaders of tomorrow are already using technology to gain and maintain a competitive advantage over their peers. It’s well documented that Cloud first services can offer an important source of strategic advantage and transform digital capabilities for businesses.

What do we mean by agile? Put it simply it’s the ability to move quickly and easily or in a business context, it’s a companies’ ability to identify and adapt to new opposition by implementing changes quickly and effectively.

But how can cloud solutions create a more agile offering for your clients?

Cloud platforms can help your business to activate new digital customer experiences in days rather than months and enable your teams to work seamlessly and collaboratively from any location. A study conducted by the Harvard Business Review found that business agility was the primary reason for 32% of respondents when choosing to adopt the cloud.

Forward-thinking businesses have already begun to incorporate cloud into their risk-assessment frameworks and decision making on risk. According to a recent report from Mckinsey Digital executives have traditionally been nervous to move to cloud because of security concerns whereas the reality now is that the security offered by cloud service providers often outstrips companies individual capacity.

Take Bundledocs for example, we have been awarded ISO 27001 certification, the recognised international standard for information security – the only electronic document bundling software to have received this accreditation. The certification is awarded to businesses that can prove their systems protect user information both internally and externally.

At Bundledocs, demand for our paperless solution has increased by over 40% in recent months as Covid 19 meant remote working became the norm for so many professionals in the legal space and beyond. By switching to our cloud based solution they now benefit from continuous software updates with new functionalities and features added regularly.

Bundledocs market leading cloud software is the ultimate tool for today’s paperless lawyer, now sold in over 30 countries worldwide - once you take the first step, the sky’s the limit when it comes to the advantages of the cloud.

Join thousands of existing customers globally and start your free trial today.

Bundledocs Announce Partnership with Denovo

Whatever it is, the way you tell your story online can make all the difference.
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HELPING THE LEGAL INDUSTRY CREATE E-BUNDLES FROM ANYWHERE

Scotland’s leading legal practice management software provider Denovo has partnered with Bundledocs, the cloud-first document bundling software provider, to drive efficiency and save hours of time creating court bundles.

In an industry that is known to be technology, or at least, risk-averse and fearful of moving away from a paper-based means of working, Denovo are looking to help change that image.

The innovative legal tech firm has spent months working alongside industry professionals as they planned their roll out of the integration with Bundledocs. With over 900 clients across 34 countries, Bundledocs has become the market leader in the electronic document production space, working primarily with the legal sector. The platform allows law firms to take documents from anywhere and organise them into a neat, numbered, indexed, and sectioned booklet in minutes. The integration means firms can be more efficient, with no printing, increasing productivity and enhancing data security.

“We want to ensure we are giving our law firm partners an opportunity to be as efficient as possible,” said Steven Hill, Operations Director at Denovo. “Our law firms partners tell us that one of the main reasons that E-bundling has not been fully adopted by the legal industry is because a lot of digital products out there don’t work in reality. They are cumbersome, non-compliant and don’t mirror the way paper court bundles are created. They also do not work seamlessly with case management products. Our experience is that lawyers and courts are very willing to adopt technology, especially nowadays, as long as it can meet their needs… and do it well.” 

Steven added: “The Bundledocs process is the answer. It takes all the pain out of ensuring that bundles are created on time and paginated properly. Denovo users can now effortlessly upload matter files directly from CaseLoad into specific sections of their bundle. Once uploaded a complete bundle can be created in minutes. It simplifies a time-consuming task that up until now required too much manpower, supervision and negatively hits a firms’ profit margin - not to mention the environmental impact.”

“This integration with Denovo will provide further efficiencies for customers, allowing traditionally paper-heavy sectors such as the legal profession to move to a cloud-first, completely paperless collaborative workflow.”
— Brian Kenneally, CEO

Commenting on the partnership, Brian Kenneally, CEO of Bundledocs, said: “We are delighted to partner with Denovo, offering the benefits of Bundledocs to their customer base. Demand for our services has increased by over 40% in the last year, as law firms increasingly turn to digital and remote solutions. Our client base has grown to include many of the world’s Top 200 law firms, as well as in-house Government departments in the UK, Australia, Ireland and the US.

“This integration with Denovo will provide further efficiencies for customers, allowing traditionally paper-heavy sectors such as the legal profession to move to a cloud-first, completely paperless collaborative workflow.”  

Bundledocs’ easy-to-use software provides legal professionals with powerful document bundling, in-browser document manipulation, a suite of annotation features, OCR, collaboration and secure sharing.

Interested to learn more? Get in touch with our team today!

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