Bundledocs Training and Support

Happy New Year!

As we begin a new year, it is a great time to get up to speed with Bundledocs. Whether you simply need a refresh or would like to get started from scratch, our team is here for you. 

At Bundledocs, we are continually developing and enhancing our product and service offering. As such, there are always new features added that can help make the process of producing superb bundles that much easier.

Get up to speed with Bundledocs today. We have a number of support options available, including: 

  • Phone: +353 21 482 6320

  • Email: info@bundledocs.com

  • Online Support: Simply select the grey 'We're Online' tab in the bottom right of your browser to speak with a member of our support directly.

To remain up-to-date, make sure to review our complete training manual.  This is continually updated and can be accessed and downloaded directly within your Bundledocs account. Simply select the 'Manual' icon on the top right of your screen. 

Don't waste any time. Get in touch with our dedicated support team today!

Bundledocs Support Opening Hours - Christmas 2015

Happy Christmas from Bundledocs!

The Bundledocs offices and support lines will be closed from 5.30pm GMT on Wednesday December 23rd until 9.00am GMT on Monday January 4th.  

Support will be limited during this period however, special arrangements can be made if you need assistance during the holidays. Please get in touch with us today if you need mobile numbers for this period. 

On behalf of the entire Bundledocs team, we would like to thank all our clients for their continued support and wish you all a very successful 2016. 

Wishing you all a very Happy Christmas and New Year from the entire Bundledocs team!

 

Q&A: How can I reset my password in Bundledocs?

Question: How do I reset my Bundledocs password? Is this possible?

Answer: Yes, any Bundledocs user can easily reset their password within their account. This can be done at any time and as often as required. Simply follow these steps.

1. Select your email in the top right corner

2. From the dropdown, select 'My Account'.

1. Select 'Account Information' 

2. Select '+' to expand the 'Change Password' section

3. Change your password within the fields provided

4. Update to save your changes

 

To find out more about Bundledocs download a copy of our Complete Training Manual. This can be downloaded directly within your account. Not already a user? Register for a 30 day Free trial account today.

Training Tip: Delete Multiple Documents at Once within Bundledocs

As you may be aware, Bundledocs is an all-in-one solution designed to help users seamlessly and effortlessly produce bundles, briefs or complete eBooks with ease. Whether you are a current user or new to Bundledocs, our #trainingtip posts will highlight some useful features - some of which you may not be aware of.

In today's post, we will highlight how to delete multiple items at once within your Bundledocs account. Although many of you may know how to delete a single file, did you know it is also possible to delete a number of documents at once? Let's see how...

1. Create a new section. In our example we will name this 'Documents to Remove'

2. Select the files you want to delete. Move files into this newly created section. 

Note: Easily move multiple files at once by using the CTRL or SHIFT keys on your keyboard. 

3. Select the 'Edit Details' option - this is located to the right of your section.  Once selected, a window will then appear. 

4. Select the red 'Delete' button. This will delete the section and all the contents contained within our section 'Documents to Remove' at once. 

That's it! If you need to review any more Bundledocs features, download a copy of our complete training guide today. This can be downloaded directly within your account. Not already a user? Register for a 30 day free trial account today.

Bundledocs Seamlessly Integrates with Partner for Windows (P4W)

Bundledocs recently announced that we have developed an even more seamless integration between Partner for Windows (P4W) and Bundledocs. This unique tool is simple and intuitive to use and can help make the process of producing bundles even easier.

With the Bundledocs Upload Helper, Partners for Windows users can not only upload but can also rename case documents, create new bundles or even sections. The best bit is this process only takes a few simple steps. 

Our recent blog series covers everything there is to know about the Bundledocs Upload Helper. Interested to learn more? Take a look at the complete series now.

1. Choose Partner Case and Documents

2. Edit Document Details 

3. Choose a Bundle

4. Choose a Section

Any Questions? Our team are happy to help. Get in touch today to arrange an install or to get a copy of our complete Bundledocs Upload Helper User Guide. 

Get Started with Bundledocs Today...