Bundledocs, the leading cloud-based document bundling software provider, has today announced the appointment of Joshua Davies as Customer Support Manager.
Josh brings nearly five years of technology sector experience, starting as a placement student at Tikit in applications support. After graduating with a 1st Class Honours in Computing in 2021, he returned to Tikit's Support team and was promoted to team lead for Partner for Windows support in 2023. He later transitioned to Product Owner Partner for Windows. Now, he joins Bundledocs to uphold top-tier support for our global clients, leveraging his extensive customer-focused background.
Commenting on the appointment Brian Kenneally, Bundledocs CEO said, “Joshua’s appointment marks another positive step forward for our customers and team. After welcoming Miles Osborne to our team late last year as Director of Customer Success, Joshua’s appointment will help further enhance our bot-free customer support offering which currently includes 24/5 support and 99.5% availability for our global customers. Joshua’s strategic expertise in the technology sector will help the Bundledocs team as we continue to grow and expand to new regions.”
Speaking on his appointment, Joshua said, “I am excited to join the Bundledocs team, having admired their growth over the past number of years. Customers are at the core of the Bundledocs offering, and I’m looking forward to working with our global team to further enhance our services, as we grow the product and provide our customers with even more value.”
Bundledocs has over 1,500 clients in over 34 countries. Growing approximately 30-40% each year, Bundledocs has become the market leader in the electronic document production space, working primarily with the legal sector. In late 2020 they were the first electronic document bundling tool on the market to receive ISO 27001 compliance and in 2022 they launched their PDF editing software, Bundledocs Editor.
For further information visit www.bundledocs.com